Comments and complaints
Your feedback is important to us and helps to shape the services we commission. For more information on how to submit a comment or make a complaint, please visit our comments and complaints page.
The NHS 111 service is hosted by the South East Coast Ambulance Service. If you have an comments or complaints please visit their website for further information.
Patient transport services
The patient transport service is operated by G4S. If you have comments or complaints, please contact the patient experience team at G4S.
Freephone: 0800 953 4139
Postal address: Patient Experience Team, G4S, Swift House, Hoffmans Way, Chelmsford, Essex CM1 1GU
Freedom of Information (FOI)
Requests about Thanet CCG:
Address: NEL CSU, FOI request, Kent House, 81 Station Road, Ashford, TN23 1PP
Requests about primary care:
NHS England responds to FOI requests relating to primary care and to the services that it commissions directly.
Telephone: 03003 11 22 33
Please write “Freedom of Information” in the subject line.
For media enquiries only please contact the press office on:
Tel: 020 3688 1216