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General enquiries

This CCG has now merged to form part of 
NHS Kent and Medway Clinical
Commissioning Group
.

All enquiries or requests must be directed
to the new organisation. Please note, all our
offices are closed at the moment due to the
Covid-19 pandemic and we are unable to
accept any posted mail.

Please contact us as below:

For freedom of information requests:
www.kentandmedwayccg.nhs.uk/about-us/access-to-information/freedom-information/how-make-foi-request

For complaints:
www.kentandmedwayccg.nhs.uk/contact-us/comments-and-complaints

For any other enquiries:
www.kentandmedwayccg.nhs.uk/contact-us

GP Practices

Visit our GP Practices page to find out more.

Comments and complaints

Your feedback is important to us and helps to shape the services we commission. For more information on how to submit a comment or make a complaint, please visit our comments and complaints page

NHS 111

The NHS 111 service is hosted by the South East Coast Ambulance Service. If you have an comments or complaints please visit their website for further information. 

Patient transport services

The patient transport service is operated by G4S. If you have comments or complaints, please contact the patient experience team at G4S.

Freephone: 0800 953 4139

Email: km.pt@nhs.net

Postal address: Patient Experience Team, G4S, Swift House, Hoffmans Way, Chelmsford, Essex CM1 1GU

Freedom of Information (FOI)

Requests about Thanet CCG:

Email: nelcsu.foi@nhs.net  
Address: NEL CSU, FOI request, Kent House, 81 Station Road, Ashford, TN23 1PP 


Requests about primary care:

NHS England responds to FOI requests relating to primary care and to the services that it commissions directly.

Telephone: 03003 11 22 33 
Email: england.contactus@nhs.net

Please write “Freedom of Information” in the subject line.

Media enquiries

For media enquiries only please contact the press office on:

Email: comms.kentandmedway@nhs.net