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Partnership  working with our voluntary and community sector

The east Kent CCGs works with a variety of partners across the health and care landscape, which includes our local population, member practices, as well as hospital trusts, community trust, ambulance service and a vibrant third sector.

The CCGs also work as part of a wider group across health and social care called a Sustainability and Transformation Partnership . This is made up of NHS organisations and local authorities working together to meet the growing demand for health and care in line with the available resources, in a bid to make high quality care sustainable now and for future generations.

The CCG is responsible for commissioning (buying) health services for our patients such as planned hospital care, rehabilitative care, urgent and emergency care – which includes out-of-hours services, most community health services and mental health and learning disability services.

The CCGs work with a number of third sector organisations across east Kent, some of them are paid by health and care to deliver services sometimes their charitable purpose aligns to or overlaps with ours.  Below are some examples of our partners and the work we achieve together.

Healthwatch Kent 

Are the independent champions for people who use health and social care services in Kent. Healthwatch is there to listen to what you like about services and what you think could be improved. No matter how big or small the issue, they want to hear about it. Healthwatch then share their views and experiences with us. Healthwatch also share people’s experiences with Healthwatch England, so that it can identify issues affecting people across the country and inform changes to services.

You can also speak to Healthwatch to find information about health and social care services available locally.

They are working with us on big projects such as stroke services where together with the stroke association and people who have survived a stroke, they are helping us to improve the rehabilitation services across Kent.

They also investigate services independently and make recommendations for change.  This year they helped to alert us to changes needed in autism services – and we have a pilot project in Canterbury and Coastal CCG.  For a progress report go to our You said, we did page Parent led autism pilot. 

Social Prescribing

Social Prescribing is a way to help people make positive changes in their lives and within their communities by linking them to voluntary and community groups and other non-clinical services. The benefits of this approach include helping people to:

  • Feel more involved in the community
  • Meet new people
  • Make some changes to improve health and wellbeing

 

Red Zebra has Connect well a directory which holds over 350 activities covering Canterbury, Faversham, Whitstable, Sandwich and Ash and link workers to help you identify the types of support you might need.

Social Enterprise Kent launched Connect Well East Kent social prescribing service in April 2019 which complements their existing and successful Ageless Thanet project, working with GP practices to support patients with engaging in community activities to support their wider health and wellbeing.

Involve Kent are working in Folkestone to offer social prescribing including link workers connected to GP practices offering practical advice and support, care navigation and a directory of support services available throughout the community.

Healthy Ageing

We have a number of partners working with us to support people to age well and maintain their health they have worked with us to pull together a booklet of helpful services  - we refreshed the online version this year, and they have supported our early engagement on our joint consultation with KCC on community wellbeing services and how they are commissioned across Kent and they have also supported work on reducing isolation, preventing falls, and supporting the independence of our older population.  So we owe a big thanks to: Age UK, Citizens Rights for Older People in Kent, Kent and Medway Alzheimer’s organisation, the British Red Cross, Crossroads, Carers Support East Kent and Pilgrims Hospices.

Children and Young People's health and emotional wellbeing

We have a number of partners working with us on transforming children and young people’s emotional wellbeing and mental health services across Kent.  We have looked at local and county-wide needs, as well as provision and good practice, and have developed and designed a new whole-system for Kent which puts children, young people and young adults at the heart of services.

The plan draws on the voice of the child, families and professionals, and articulates how we will move towards a future which is transformed with how we see and how we respond to emotional wellbeing and mental health for our whole population.  For more information and details on our progress click here.