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Know where to go this Easter for health services

User AvatarPosted by samuel owolabi at 18/04/2019 16:25:25

Easter is great for enjoying ourselves but if you suffer an injury or become unwell over the bank holiday, do you know where to go to get help?

Health Help Now

Health advice is available by using Health Help Now, which is available on the web at www.healthhelpnow.nhs.uk or it can be downloaded from Google Play and the App Store. Health Help Now offers suggestions for treatment, based on your location and the time of day, with the one that works best for most people listed first.

NHS 111 service 

If you need medical help fast and your GP surgery is closed, you can call NHS 111 at any time of day or night. Its trained advisors and experienced clinicians can assess you, offer advice and direct you to the right place for the medical care you need as quickly as possible.

GP services 

GP practices in east Kent are offering additional pre-booked appointments over the whole of the Easter weekend starting with the evening of Thursday 18 April through to Easter Monday.  

Patients should contact their normal GP practice before Good Friday to book one of these appointments. 

The appointments will not necessarily be at your usual GP practice, but the health professionals treating you will be able to see your full medical record, with your consent. Appointments are allocated to the most suitable clinician for the patient’s need. 

These additional appointments are available during the rest of the year every weekday evening until 8pm and on both Saturdays and Sundays. 

Minor injury units 

There are six minor injury units (MIUs) in east Kent and an urgent treatment centre (UTC) which can treat a number of conditions. Patients are often seen much quicker at an MIU or UTC than an A&E department.

If you are advised to go for urgent care you can check waiting times on your phone by downloading the WaitLess app. It combines current waiting times at all your local urgent care centres – drawn from the official NHS system – with up-to-the-minute travel information, helping you to decide which urgent care centre to head to for faster treatment for minor injuries.


  • Kent and Canterbury Hospital, Ethelbert Road, CT1 3NG Tel: 01227 864244
  • Open 24 hours a day, 7 days a week
  • X-ray - Mon – Fri: 8am to 8pm, Sat & Sun: 8am to 4pm    


  • Victoria Hospital Minor Injury Unit, London Road, CT14 9UA Tel: 01304 865420
  • Open daily, 8am to 8pm
  • X-ray: 9am until 5pm, Monday to Friday, except bank holidays.


  • Buckland Hospital, Coombe Valley Road, CT17 0HD Tel: 01304 222621
  • Open daily, 8am to 8pm
  • X-ray - Mon – Fri: 9am to 4.45pm

Herne Bay 

  • Queen Victoria Memorial Hospital, King Edward Avenue, CT6 6EB Tel: 01227 594700
  • Open daily, 8am to 8pm
  • X-ray, phone for times


  • Faversham Health Centre, Bank Street, ME13 8QR Tel: 01795 562005
  • Open daily, 8am to 8pm
  • X-ray - Mon – Fri: 10am to 4pm


  • Royal Victoria Hospital, Radnor Park Avenue, CT19 5BN Tel: 01303 852727
  • Open daily, 8am to 8pm
  • X-ray 9am to 5pm, Monday to Friday.

Whitstable (Urgent Treatment Centre)

  • Estuary View Minor Injury Unit, Boorman Way, CT5 3SE (Sat nav: CT5 3RL) 
  • Tel: 01227 284300
  • Open daily, 8am to 8pm
  • X-ray – Daily: 8am to 8pm


Many common illnesses such as coughs or colds can be best and most easily treated by visiting your local pharmacy, where you can speak to a pharmacist without making an appointment. 

There are a number of pharmacies open over the Easter weekend including the bank holidays. 

In case there is an unexpected closure, patients are advised to check by phone that these pharmacies are open before travelling.  A full list is available here

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